ConnectMe 360: Microsoft Surface + Sheraton: Implications for Hotels and Social Media
George
· 1 year ago
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GD
· 1 year ago
"Whatever Microsoft has spent on Surface to date pales in comparison to the $200 million Rearden Commerce has spent trying to put together a similar web-based product." How is Microsoft's touch screen terminal similar to Rearden's web services platform? I've worked on both and I don't really see the connection. However, they are both really cool products. Check out what Harrah's Entertainment is doing with Surface and look for big things in the future from Rearden.
connectme360
· 1 year ago
Hey GD --
Thanks for the comment. I agree they are both really cool products.
You asked, "How is Microsoft's touch screen terminal similar to Rearden's web services platform?"
I'd be happy to explain.
Like OpenTable, both services act as demand aggregators. All three services (Surface, Rearden, and OpenTable) facilitate agreements with multiple third party businesses with the purpose of referring consumers to those same businesses. Also, all provide their actual customers with the ability to customize service offerings, providing enhanced services to VIPs while providing a baseline level of service to casual consumers.
While they may differ significantly in their implementation, they all signal an evolution in the so-called pay-per-performance business model. With this much similarity in their approach, I'd imagine that you're far from the only person that has worked for two or more of those companies.
All Comments
Thanks for the comment. I agree they are both really cool products.
You asked, "How is Microsoft's touch screen terminal similar to Rearden's web services platform?"
I'd be happy to explain.
Like OpenTable, both services act as demand aggregators. All three services (Surface, Rearden, and OpenTable) facilitate agreements with multiple third party businesses with the purpose of referring consumers to those same businesses. Also, all provide their actual customers with the ability to customize service offerings, providing enhanced services to VIPs while providing a baseline level of service to casual consumers.
While they may differ significantly in their implementation, they all signal an evolution in the so-called pay-per-performance business model. With this much similarity in their approach, I'd imagine that you're far from the only person that has worked for two or more of those companies.